Go grab a cup of tea or coffee and make yourself comfortable. This is going to take a while to explain. If you’re in a hurry, jump down to where it says If you’re in a hurry start reading here –>.
I have a friend who lives in London, we’ll call him “Mr X” to protect his identity. Mr X is one of these people who seems to be living about 40 years behind the rest of us. Example: Mr X once asked me how to ‘turn this TV thing on’, pointing at his desktop computer. Example: Mr X wears tweed coats with scarves, even though he’s in his 30s and is most definitely not a lecturer at Oxford.
So just the other day Mr X sent me an ‘electronic letter’, what the rest of us would call an email. It seems that Mr X’s mum is traveling to New York City for the upcoming holidays. Knowing that I work in the travel industry, he asked if I had any holiday travel advice for his mum. As a matter of fact, I did have some advice for his mum.
I sent Mr X a link to Viator’s New Year’s Eve and Holiday Tours page. There are some excellent holiday tours here, from Sydney Harbour Cruises to New Year’s Eve in London. And it just so happens that we have a few excellent (and extremely popular) New York cruises on New Year’s Eve that include dinner, drinks and front-row seats to the fireworks display at the Statue of Liberty. Sounds perfect for Mr X’s mum.
Thinking my work here is done, I was a bit surprised to receive another electronic letter from Mr X. He was not pleased. Apparently the link I sent him didn’t work. He couldn’t see anything on his television (computer) screen.
It turns out that Mr X was using the latest web browser from Microsoft. It’s called IE7 (Internet Explorer 7) and it was released just a few weeks ago. Now I am not in the habit of criticizing things in this blog. Nor do I want to join the ranks of the Microsoft bashers. (Can you sense a ‘however’ coming?) However, IE7 is really an awful browser and let’s not kid ourselves about it, sometimes the truth hurts but it’s important for Microsoft to hear the truth, similar to George Lucas being told that the last 3 Star Wars movies were terrible even if they made heaps of money, ditto with the last two Matrix films and season 1 of the US-version of The Office (OK, it did get a lot better). I’ll stop ranting now.
If you’re in a hurry start reading here –> To make a long story short, Mr X was having trouble using the new version of Internet Explorer. All of its buttons had been moved around and reorganized. For a technology neophyte like Mr X, this was just too much to cope with. He did what any of us would have done, he selected the “Start” menu in order to shut down his television.
After some frantic back and forth with Mr X, I was able to get him back online successfully navigating IE7. And within a few minutes we had booked his mum a lovely New Year’s Eve cruise in New York City.
So we’re nominating Mr X and his mum as our Traveler(s) of the Week, for not letting a little thing like Microsoft’s IE7 to stand between them and a happy, memorable New Year’s Eve.
-Scott McNeely