Editor’s note: This post was updated on December 1, 2015.
We are shocked and saddened by the recent tragic events in Paris. Our team members are on the ground in Paris, actively working with our local partners to assess the situation and provide our support in this difficult time.
We also want to keep you informed of what is happening for your own travel purposes. Read on for the latest news and security updates.
As always, travelers should monitor media and local information sources, be prepared for additional security screening and unexpected disruptions, and register for the US State Department’s Smart Traveler Enrollment Program (STEP).
The French government is operating under a state of emergency and will continue to do so for three months from November 26. Under the state of emergency, border controls on land frontiers have been reestablished, more than 100,000 security personnel have been mobilized, with additional security allocated to monuments and major transit hubs, and all public demonstrations have been suspended. All of that sounds harrowing, yet, for tourists, the main effect will be that heightened security measures will result in delays.
Airports and train stations are open and public transportation is operational, tourists are flowing in and out of the country, tourist attractions are open, and Christmas markets and other social and religious events are allowed to go ahead.
Monument Closures and Reopenings
President François Hollande declared three days of national mourning after the Friday attacks; public events were cancelled and some public monuments and tourist sites closed. All national monuments and tourist attractions have since reopened; several sites have since added more security measures to ensure patron safety.
Government Travel Alerts
Check your government’s travel advice for the latest alerts:
- US Department of State
- Government of Canada
- UK Department of Foreign Affairs
- Australian Department of Foreign Affairs and Trade
On November 23, 2015, the US Department of State also issued a general “Worldwide Alert” stating that:
U.S. citizens should exercise vigilance when in public places or using transportation. Be aware of immediate surroundings and avoid large crowds or crowed places. Exercise particular caution during the holiday season and at holiday festivals or events. U.S. citizens should monitor media and local information sources and factor updated information into personal travel plans and activities.
Our Customer Service Support
We know many of our customers will continue with their planned travel arrangements but others may prefer to postpone or cancel their trip. Whatever you choose to do, Viator customer service is here to provide assistance 24/7. Our agents can be reached at the following toll-free numbers:
- USA (888) 651-9785
- Canada (888) 651-9785
- UK (0)20 3478 5933
- Australia (0)2 8069 5885
- International +1 (702) 648-5873
Our thoughts are with the people of France, and we admire and support their resolve to safely welcome travelers to Paris.